EMPLOYEE COMPLAINT PROCEDURES
Employees may report their concerns on a confidential, anonymous basis using the Company’s telephone complaint hotline (the “Telephone Hotline”) or its email complaint submission system (the “Email System”). The Telephone Hotline and Email System are not suited for complaints that involve imminent danger or physical injury. These types of complaints should be immediately reported to the Human Resources Manager and Safety Manager.
To use the Telephone Hotline, simply call 888-882-3534 or 281-878-1044 and describe your complaint. It is not necessary to leave your name unless you want the Company to respond to you with the action taken. The Telephone Hotline will not record the phone number from which your call was made. Access to the message retrieval system on this telephone extension is password protected and is limited to the Chief Governance Officer and the Chair of the Audit Committee.
To use the Email System, go to the Company Intranet and do the following:
1. Click on “Human Resources;”
2. Click on “Employee Feedback System;”
3. Enter your user name and password at the employee log-in prompt;
4. Complete the form and click on “Submit.”
For more information about the Company's complain procedures, please consult the Employee Handbook.